Investor Charter

📌 Our Vision & Mission

Vision
To empower investors with the knowledge and tools they need to make informed, confident, and secure financial decisions.

Mission
To guide individuals in identifying investment opportunities that align with their personal goals, support their decisions with actionable insights, and promote long-term financial well-being.


📘 Scope of Our Services

At GrowResearch.in, we are committed to ethical practices, transparency, and professional conduct. Our core services include:

  • Delivering insights based on independent and thorough market research

  • Providing unbiased and neutral perspectives on financial instruments

  • Offering clear, transparent recommendations with full disclosures of any financial interest

  • Relying exclusively on publicly available data and credible market indicators

  • Regularly reviewing and auditing our research process to ensure quality

  • Adhering to responsible and ethical advertising practices

  • Keeping detailed records of all client communications, including pre-subscription queries


🤝 Our Commitment to Clients

During Onboarding

  • Transparent explanation of all services, terms, and payment details

  • Clear documentation of all paid subscriptions and deliverables

Transparency & Disclosures

  • Providing timely, relevant, and clear information to support decision-making

  • Openly sharing our business practices and any potential conflicts of interest

  • Disclosing the use of AI tools or third-party data (if applicable)

  • Maintaining honest and open communication at all times

Ethical & Fair Practices

  • Equal access to research and content for all clients

  • Keeping research findings secure until officially released

  • Ensuring your personal data is protected from misuse

  • Providing timely service delivery and consistent support

  • Warning clients when services involve higher-than-usual risks

  • Acting with integrity, respect, and transparency in every interaction

  • Maintaining client confidentiality, unless legally required or authorized by you


🛠️ Grievance Redressal

If you face any issues or concerns, we’re here to help:

  • Reach out to our Investor Support Team

  • We aim to resolve all concerns within 21 business days

  • If unresolved, you may escalate through online dispute resolution channels such as conciliation or arbitration

Contact Us:
Investor Support – GrowResearch.in
📞 Phone: +91 88899 93918
📧 Email: support@growresearch.in


✅ Investor Responsibilities

To ensure a secure and transparent investment journey, you should:

  • Verify the credentials of any research or advisory service provider

  • Thoroughly review all research reports and disclosures before investing

  • Make payments only via official channels and always ask for receipts

  • Seek clarification when in doubt, especially regarding complex strategies

  • Understand your rights as an investor—including the right to give feedback or discontinue the service

  • Report any suspicious activity or misconduct to legal authorities or consumer forums


🚫 What to Avoid

  • Do not transfer money to any research provider to invest on your behalf

  • Avoid being influenced by exaggerated promises or misleading advertising

  • Don’t subscribe just because of discounts or urgency-based offers

  • Never share your trading, Demat, or banking login credentials with anyone